IT Department... Call on Line 2

Tuesday, after a rather uneventful, but still tiring day, I came home to a perfectly lovely meal. I took my plate, my ipad and myself out onto the balcony to decompress and kill zombies over my bowl with the cats.

After a lovely dinner with the kids and a wee bit o zombie-related carnage, I forced myself to return to my bedroom where not only was the laptop not working, but my poor lovely computer had been salvaged for parts and lay in pieces. Ok, not really, the keyboard was unplugged and the internet was hooked into the laptop, but otherwise it was ok.

I called iYogi. This time I got Ramesh. I gave Ramesh the 411 so he could pull up the notes from my session on Monday night with Raj. I told him that I couldn’t do the backup because of the “catastrophic error” and that I was ready to have him walk me through reinstalling the OS.

Now, I have actually done this myself, but there are generally all these questions and it was nice to be able to ask someone which choice to choose. I think I would have made all the same choices, but… Anyone who’s ever installed software like this, knows that it can take a while while it deletes things and downloads new things and installs other things. So Ramesh and I had a chance to get to know each other.

He asked me how the weather was. I told him that it was quite nice. That it had been horribly hot, but since the weekend we’d had some rain and it was cooler, in the 80’s.

I asked how the weather was there. He said they were currently in the monsoon season, so it was rainy. I asked when they had summer – he said April to July, generally.

He asked if I or anyone I knew had ever been to India. I told him that my bro-in-law had just returned from there on Sunday. He’d been there for work, but I wasn’t sure why. I told him I’d never been anywhere. (I didn’t see the point in going into the whole trip to England/Scotland/appendix story.)

I asked him if it was tomorrow there already… if it was Wednesday. He said yes, it was 5:30am on Wednesday there… and that today (Wednesday) was India’s Independence Day. I said that on our Independence Day, I got the day off. He said he had to work, but would get off at 11am.

At this point in our mutual lovefest, the software installation got to the point where it was going to take another 45 minutes. Ramesh told me the answers to the next few questions, and told me to call after the installation was finished, so someone could continue to help resolve my problems, wished me good karma and hung up.

I finished the installation and, since the mid-season finale of Rizzoli and Isles was coming on at 8pm, decided I’d done enough for one night.